Questions, answered

You get a locked price online or on WhatsApp, pay a small deposit to book, and a vetted crew does your move. We stay your one contact from booking to drop-off.

From the distance, the truck size, the floors at both ends, anything that needs extra care and the day you pick. The price tool shows every part before you book.

Try the price tool →

Yes, for the details you gave us, for 30 days. If something changes, like more items or another floor, we update the price with you before moving day, never on the day without asking.

Monday to Thursday, from the 3rd to the 24th of the month. Fewer people move then, so those days are 10% less.

Yes. Send a short video of your home on WhatsApp and we send a price back.

No. Prices are free, online or on WhatsApp.

R300 for a single item, R500 for a small move, R1,000 for a medium move or a vehicle, and R1,500 for a large move. Moves over 200 km need 50% of the price.

Once everything is in at your new place, before the crew leaves.

Card, EFT, SnapScan, Capitec Pay or Apple Pay.

Yes, free of charge with at least 48 hours’ notice, as long as the new day is open.

Cancel more than 7 days before your move and your deposit comes back in full. Closer than that, the deposit covers the truck and crew we held for you.

You get your full deposit back, and we help you find another day first.

Inside the time slot you picked: morning (7 to 9 am), midday (10 am to 12) or afternoon (1 to 3 pm). You get a WhatsApp message when they’re on the way.

You, or someone you trust, at both ends: to show the crew around and to check everything before they leave.

Yes. Beds, tables and most flat-pack pieces are taken apart and put back at the new place.

Gas bottles, petrol, paint thinners and other chemicals, firearms, cash and anything illegal. Plants travel at your own risk.

See the full list in our terms →

Every load travels with goods-in-transit cover for accidents, fire and theft on the road. It doesn’t cover everyday knocks and breakages: for that, ask for all-risk cover when you book.

Tell us within 48 hours, with photos, on WhatsApp. We check it with the crew and come back to you within two working days.

They’re covered for the trip itself. Breakages inside boxes you packed aren’t, because we can’t see how they were packed.

Yes. Your car can travel on the same day, on a covered carrier.

About vehicle transport →

Yes. We photograph every side at pick-up and drop-off and send you the photos on WhatsApp.

Yes. We bring the bookings and the customer updates, you bring the truck and the crew.

Become a move partner →